If you reached your final destination with a delay of more than 3 hours, you are entitled to get compensation from €250 to €600. The delay should not be caused by extraordinary circumstances:
If the delay is more than 2 hours, you are entitled to additional support from the airline:
This is a normal situations, since airlines hardly ever agree to pay at once. Our experience working with airlines lets us maximize the chances to get compensation before court. Pokud letecká společnost stále odmítá zaplatit, můžeme zapojit třetí strany, aby se připravily na soudní řízení s cílem zajistit úspěšné vyřešení případu.
No. You can claim your compensation without holding a EU or Turkey citizenship, which does not affect the implementation of the regulation.
How can Aircompense help me?
V případě potřeby (budeme zahrnovat našim partnerům a přijmout všechny náklady a rizika):
You are always aware of your application status via your personal profile and our notifications.
Poskytujeme vám všechny potřebné služby zdarma. Účtujeme pouze poplatek za úspěch podle Ceníku. Tento poplatek účtujeme až po obdržení kompenzace.
We try to get you your compensation as soon as possible. Some airlines respond in 2-3 days, some other - in 4-6 weeks. On average we ensure pre-court acceptance within first 8 weeks after claim submission. If court process is involved, the duration can reach 16-20 weeks.
The EU regulation applies if:
If your flight was delayed or cancelled, or you were denied boarding within last 2-6 years (depending on the operating airlne and your route), you are entitled to compensation and can submit an application to Aircompense.
Only the passenger has the right to compensation no matter who paid for the ticket.
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